Higher Livin Smoke Shop & Glass Gallery
Contact Info
Opening Hours
| Monday | 10:00 AM – 12:00 AM |
| Tuesday | 10:00 AM – 12:00 AM |
| Wednesday | 10:00 AM – 12:00 AM |
| Thursday | 10:00 AM – 12:00 AM |
| Friday | 10:00 AM – 1:00 AM |
| Saturday | 10:00 AM – 1:00 AM |
| Sunday | 10:00 AM – 11:00 PM |
Review (95) 4.2
Great selection of juices and vape supplies, AND it’s a smoke shop too?! So happy I found this place! They had my favorite brand of e-juice too - Vapetasia! Plus, after I walked out of the shop to fill my pod mod, I got about halfway down the block before I realized I didn’t have it on me. I must have left it on the counter. My head whipped back toward the shop, and before my feet could follow, I noticed one of the cool chicks who works there had actually ran out to come hand it to me! So they are super kind people to top it all off :) I’ll be back for sure! Just remember to bring cash ;)
I''m a big fan of this place but one things they fail to do is help out the regulars. I bought a vape and its hitting on it own to where I feel unsafe hitting it and then I tried calling to exchange it or to get help and they didn''t even care. Mind you the vape has a battery percentage and a juice monitor and both are full so it''s even more proof im not trying to get one up on anyone I just want my money''s worth. Sucks I''m gonna have to find a new place that does help out the customer to ensure the best possible experience.
Unfortunately I didn’t get the gentleman’s name but he made an excellent suggestion for vapes to me - a person who knows very little about them. He answered all my questions and gave me his honest opinion.The prices were even better than I prepared for. It’s been a couple of weeks and I’m incredibly happy with my ‘Lookah Snail’. I look forward to my next purchase.
Two for three in leaving this store feeling disrespected in a customer service experience. The vape I purchased had a cartridge that was not registering with the vape as functional. Once I found out, in my car, I returned to the store to have it fixed. Since I left the store, apparently, it’s the manufacturer that I need to take this up with. The best she could do was give me $2 off a two pack of the cartridges. I tipped 3X that on the defective product sale. Couldn’t even give me a cartridge replacement.
Not VERY easy to find kind hearted and friendly people working ANYWHERE these days! ESPECIALLY in DTLA! Today I had the pleasure of meeting Andrew and Cynthia. Both of them are warm and welcoming. I had a few questions and even though I didn''t buy anything they were professional and informative. All this WITHOUT giving me ANY attitude or makikg me feel like I was WASTING their time! Meant A LOT, as energy is SUPER IMPORTANT to me! They even told me to come back if I had any more questions or needed anything else. I REALLY APPRECIATE the gesture! The place is CLEAN and impressive. The prices are comparable to other smoke shops in the area. HOWEVER, they have a MUCH LARGER selection than MOST shops! Hit them up if you''re ever in DTLA. The spot is CONVENIENTLY located near WHOLE FOODS and BOBA TIME.