Living Room Vape & Smoke Shop, Hookah & Cigar Lounge

Review (172) 3.6

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  Thomas Pikes III

  4 years ago

  These guys sold me a (sealed in box) $115 vaporizer. Got home and realized it wouldn’t work even though I had just installed 2 brand new batteries. I returned the following day to get an exchange or refund and was promptly told all sales are final. After going back and forth w/them a couple of days they finally agreed to give me a refund. These guys are also ridiculously overpriced due to their DT location. Do not waste your time or hard earned money here.

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  nothingspoke

  2 years ago

  I called and asked a basic question and the dude hung up in my face, I passed by as I’m going to another shop in the area, went in and saw they had what I was looking for, he told me to get out, bare in mind this is on Christmas, this is him, this is a sad place and there are better in the area, he doesn’t have a mask on either, this place needs to be shut down

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  renren apolito

  6 years ago

  i just bought this thing like 40mins ago and i tried making an exchange realizing this isnt what i needed and they said no upfront like i havent tested the thing yet, they didnt even tested it if it was broken or anything

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  john cee (MCSaranRap)

  5 years ago

  They sold me a 60ML bottle for $27 which is WAY more than I usually pay, it tastes horrible (in a fresh atomizer) and they had no interest in exchanging it. Go somewhere that lets you taste or at least smell the juice and has better prices and a reasonable exchange policy. Will definitely never buy juice from here again. Ignore the good reviews here. If all you have to do is exchange money for tobacco products and you have a 3.6 rating, something is obviously wrong.

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  Terry L

  3 years ago

  I live in the neighborhood and have been a patron of this shop for 3-4 years. I don’t expect them to remember me as my visits are infrequent. However, most shopping experiences have been pleasant. Today was the opposite. The worker was inattentive and too busy tinkering with his iPad to greet me and ignored me asking how he was. He then just got up and stared at me like “what do you want?” as if I’m bothering him and didn’t even ask me what I’m looking for. The only time he said anything was “$11” for the transaction. This is DTLA, there’s actually a sense of community here. Any shop you walk into, whether you’re a worker or customer, it’s custom to greet, acknowledge, and respect each other—it’s just common sense and good manners. Stop f-ing around with your tablet and don’t be rude. If you don’t like your job, quit. There are many looking for work. This shop isn’t the only smoke shop on the block, and you just lost my business forever.