Tobacco Hut

Review (65) 3.8

• 

  Fariba Zahory

  7 months ago

  Go see Mohammad! He gives the best product recommendations and knows every product he sells based on your personal needs. Amazing customer service and super knowledgeable!

• 

  KJ Dorsey

  8 months ago

  Owner is very friendly with a wide variety of options to choose from! Great vibes and music taste as well! I will be returning!!

• 

  D P

  2 years ago

  Employee wasnt wearing a mask the whole time walking around the store. Once i asked him to please put one on and have respect for others he laughed. Terrible customer service. Was told something cost $40 then the worker called someone who upped the price to $45. They are inconsistent in pricing. You can buy the same item for a different price each day depending on who is working. One employee held my sister’s id for 15 minutes trying to memorize her home address. He kept repeating her address and then asked for the id back again to once again memorize her address. This is beyond creepy. Females beware of these creeps. These employees need to be held accountable for running a false business.

• 

  Charlotte Reynolds

  a year ago

  The staff knowingly sold me low-quality/defective products. For that reason I will no longer be a customer here. I came in asking for a CBD vape cart since I knew they had a set on the counter. The clerk repeatedly tried to upsell me on other products and refused to explain why he didn''t want to sell the matching product sitting on the counter. Those were the only CBD vape carts they had and I wasn''t looking for D8 so I got one cartridge to try. When I got it home the taste was soapy and artificial, the fluid levels in the cartridge went down extremely fast (what would usually took a week took only two hours), and even using it heavily I couldn''t feel anything. This is the first time I have had a serious issue at this shop, but I didn''t usually get CBD from them. Had the clerk just said something like "That product reviews poorly" when I asked, I probably wouldn''t have thought much of it. Not only did the clerk evade the question repeatedly, but he also had to write in an amount for the sale (not look it up in the system). Because of that I am concerned more may have been wrong than just the products quality.

• 

  McBain

  2 years ago

  Don''t shop here. A common experience when it comes to purchasing from this shop is that the disposable vapes often are dead or die relatively soon. Their product stock is poorly managed. Other than the owner/manager being decent their employee customer service is absolutely terrible. Most of them are high on their cannabis products and either borderline useless or just rude. To cosign on another reviewer''s experience above another employee was just a creep who would harass female customers and tried to scam me. My guess is that the owner, who again is good at what he does, hires deadbeat family members -- a really terrible idea. Never shopping here again.