The U Smoke Shop
Opening Hours
| Monday | 10:00 AM – 10:00 PM |
| Tuesday | 10:00 AM – 10:00 PM |
| Wednesday | 10:00 AM – 10:00 PM |
| Thursday | 10:00 AM – 10:00 PM |
| Friday | 10:00 AM – 10:00 PM |
| Saturday | 10:00 AM – 10:00 PM |
| Sunday | 12:00 – 8:00 PM |
Review (84) 3.8
Very bad experience and apparently I see, rather I read that I''m not the only one !!! I went to buy a vape. 2 days later I had a problem installing the filter system. I come back to see the people who apparently only work on Fridays because the person the rest of the week is incapable of representing the establishment that resells products. Amazing but not finish.. So I came back on Friday. I come across the sellers who are eating and I feel that I am disturbing. He explains to me that I forgot to aim for an element. I thank him because it seems that the mechanism needed this step to work again. In short, not easy but it''s my mistake. But he finished his performance by telling me “I’m not going to help you like that every time”. I explain to him that this is particularly incorrect for a device that no longer works after 2 days and it seems that he ends up telling me that "in all cases once you purchase a product in the store the policy is NO REFUNDS". In short, the store is just a huge joke but above all it seems that the customer is their last concern as soon as your purchase is made. And finally, the other college, a very young and very thin little man who ate in front of us on the counter as if the scene were the main attraction of a life rich in events, suddenly took "the defense " from his college by getting involved in a conversation which ended and gave me incomprehensible and totally irrelevant arguments about buying a product and thinking that the store only belongs to these owners. I found the intervention so humiliating for his college who, given his reaction, seemed to take him for a person intellectually incapable of explaining himself to a client. I preferred to stop because I found the last scene sad for this seller who was not bad but incorrect and disrespectful as soon as the customer spent his money. Finally, apart from the small salesman at the end, I think the main salesman should undergo training on the fact that a customer is not a single dollar wallet. In short, I don''t recommend the store and the vape product hurts my lungs. I have since changed to another store which told me to throw away this liquid and it is better. there you go...For a discovery of the world of vaping which I am just starting out with, I was served graciously!
Visited the smoke shop when staying at the Rodeway Inn across the street and Alex and team were amazing! They were diligent in making sure I was satisfied and even went as far as to replace it when I told them I didn’t like it. Thanks so much and keep on rocking on!
I’m posting for another account because this is the 2nd bad run in I’ve had at this terribly run smoke shop. Their ID machine wasn’t working properly and my ID sometimes won’t even scan in the airport which I told them but one man behind the counter continued making comments on how the ID “looked off” while the other came over, admitted that he doesn’t even use the machine and started fiddling with it. I wanted to buy my items & go so I said “give me my ID back, I’ll go elsewhere” then they start saying “ohhhh it was fake” as I walked out the door.. While they were checking & mentioning how weird it looked, I told them they could 100% free to call the cops because I’m of age.. But they continued with their snarky comments on how it looked.. So go take your business else!!!! There are many other smoke shops in the area
They charged me $20 for a cuvie plus that’s supposed to be 16$ max and it was defective
The U smoke shop is so convenient, right in the eye of my job. The guys here are entertaining and great at helping with picking products with you. Alek has always given the best customer service and his personality just makes you happy and brighten the day. Michael has been there for a while and become a famous local to check out at the shop. Give these guys a thumbs up and a visit. Plus the shop is super clean😇