MR. SMOKE COLLEGE

Review (130) 4.5

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  Sylvia Lynn

  2 weeks ago

  I’ve come here a couple of times before and had a great experience, but the other day I got a torch here for $30 after having bad luck with two others and asked the girl checking me out if I can return it if the ignition or something breaks. She said yeah, so I got it. Anyways it broke after two nights and so I went back, they wouldn’t let me return it which was fine, I understand return policies. but the girl with the long hair who checked me out straight up lied about ever telling me It’s returnable, which wasn’t cool in my opinion. the guy offered me 50% off a different one if it was “a day and a half” after getting it but it had been 3 days (broke after only two) so he gave me 30% off a different torch. he was fiddling with the one I got before and ended up snapping a piece (in pic), and when I said something he was just like “well it’s unusable anyways” So, not the best experience and probably won’t be coming back. Update: Went back to get the torch (thank you, genuinely) but your nephew was a jerk about it, told me I was taking advantage of his uncle and that leaving a review was crazy. Customer service is definitely lacking.. I feel like I had a legitimate reason to leave a review..

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  Deborah Reed

  5 months ago

  First time I actually had a good experience at a vape/glass store. He was very respectful and knowledgeable. Answered all my questions. Gave us free koozies, stickers and cup coasters. I really love the fact the store stays open late. Me being a night owl. I recommend this store to everyone!!!

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  LightBringer J. Morningstar

  2 years ago

  Prices, selection, environment: 5/5! Mr Smoke is a one stop shop for glass, cbd, hookah, and vape needs! If you''re looking for quality products from boutique stores, assembled in one location, look no further! Quality glass of a type that''s available nationwide is a key feature, along with a strong selection of smoking accessories. There''s few locally crafted pieces, but their selection is superb to fit your needs!

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  Janice Morison

  6 months ago

  Huge fan of the place!. Huge selection, decent pricing and great vibe. I usually make my stop before work which makes my day! Unfortunately, circumstances saw me stop in on a rare evening and I was unpleasantly surprised by the customer service skills of the young weird guy working tonight. Still my favorite place, I''ll just make sure to stick to my usual schedule!

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  Sjah Y

  5 months ago

  EDIT: Excellent customer service. I was able to go back and exchange it for a new one and it worked great. That specific flavor must have had a bad batch come in. I went in last night to purchase an escobar. The first one I tried was dead when I opened it. The second one worked, but within an hour it started tasting funny like it was already spent. I waisted $18 on it. Not a good place to buy an escobar.