Xhale City - Little 5 Points | CBD • Smoke • Vape |

Review (355) 4.4

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  Marco Lifalcetta

  2 months ago

  My favorite Neighborhood Vape Shop, NIA and all staff here are super helpful and lovely folks! definitely stop here over other vape shops

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  Kenneth Hays

  a year ago

  I just got home from visiting this Xhale City location. I almost never leave Google reviews, but when the customer service is so amazing and the employees, Lisa and Ali, have such impressive product knowledge while providing quite the warm, welcoming atmosphere…..how could I not? Lisa and Ali both greeted me with genuine smiles the moment I entered the store. The store was very clean. Product placement was excellent; I didn’t see anything that needed to be restocked, I didn’t see any clutter. The glass display was super clean. The music wasn’t disgusting or too loud. I knew I wanted an HHC disposable, but I was on a budget. Lisa had plenty of recommendations. She described the differences between the options in an understandable way. She was really patient with me and all of my questions! She was very friendly. This matters especially because I had a bad day today and this experience shined light on my day. I didn’t feel pressured to buy anything. I didn’t feel awkward or out of place. I didn’t feel unappreciated or ignored. I felt the exact opposite. I’ve had mediocre experiences at other shops, which were dirty or had clutter everywhere with bad lighting and awful loud music and employees who don’t know, don’t care, or push a product on me. This store is totally on it. Ali was also incredibly nice and shared an awesome recommendation that I’m actually going to get when I get my next paycheck! Thank you guys for being so knowledgeable, keeping the store so presentable, providing exceptional customer service, and giving me a place to feel better. I appreciate it!!

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  Mike Jo

  2 months ago

  worst customer service i bought a hooka and its missing pieces cant even use it. workers dont care about customers

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  Shannon Goldsberry

  8 months ago

  I can''t talk about the genuine staff enough! They are always patient and informative on their products! Xhalr also has constantly rotating promotions, which are always a pleasant surprise when I visit!

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  Maurice Ford

  a year ago

  Thomas is my go to guy every time I come here. He always keep me up to date on the newest products in stock based on what I’m looking for at the time and his recommendations are awesome. I purchase more products gladly thanks to Thomas and his eye for what’s best for the customer. This guy deserves a raise and promotion for the great service he provides.