Wild Side Smoke Shop
Contact Info
Opening Hours
| Monday | 9:00 AM – 10:00 PM |
| Tuesday | 9:00 AM – 10:00 PM |
| Wednesday | 9:00 AM – 10:00 PM |
| Thursday | 9:00 AM – 10:00 PM |
| Friday | 9:00 AM – 11:00 PM |
| Saturday | 9:00 AM – 11:00 PM |
| Sunday | 9:00 AM – 10:00 PM |
Review (57) 4.5
BUYER BEWARE. DO NOT SHOP HERE, YOU WILL GET RIPPED OFF, EVERYTHING IS EXPENSIVE AND THEY WILL SELL YOU BROKEN PRODUCTS AND REFUSE TO EXCHANGE, REFUND OR REPLACE ITEM EVEN IF YOU BOUGHT IT HOURS AGO. Im 100% convinced these people write their own reviews because this place is trash, all the items are heavily overpriced to trick tourists or people sauced downtown. the experience for me was a high pressure salesman who after not having what i asked for kept pushing expensive product after product even though i already wanted to leave. eventually i did see something that caught my eye which was a novelty pipe. it was my birthday so i thought it would be neat but it was definitely not cheap at all especially for what it was. took it home and it began to leak basically immediately after one use. i called back immediately letting them know what happened and their only solution was they can give me a 30% discount on another product which may or may not work. When i explained that i literally just bought it they began to berate me for not doing my own due diligence to make sure i didn''t buy something broken and that if it was broken why would i use it? seriously, how on earth would i know anything is wrong with it unless i actually put water in the thing? beyond disappointed not just with the price which was waay too much just like everything in the store, or the product which like i said was broken, but the terrible customer service which didnt help me, insulted me by selling me something broken and saying it was my fault and saying the only solution was to take a risk and spend more on a bong that could totally be broken and wont matter to them becasue they already spent your money. and by the way if you do have any issue at all apparently they dont help you in store they give you an email you need to write to, you know like all shady websites that dont have an actual person to help you when youve been scammed. and the cherry on top they refuse to take anything back becasue of COVID which no one their wore a mask at all and were smoking outside, not saying i care one way or another but if your going to use that as your excuse at least be consistent and follow other COVID protocols, not just the one that allow you to hide behind procedures to give poor customer service sell broken items with no accountability.
MICHELLE always gives me awesome customer service, shes very attentive, and is very knowledgeable at her job. For example, if im not sure on a product shes great at explaining it into depth or suggesting something that might be a better option for me & shes always been right so far. I dont like trying new things so I HIGHLY appreciate an associate that knows there job and can communicate with their clientele.
Super chill little smoke shop. Very clean, organized, and well-run. They got me set up with my gear and walked me through everything I needed to know. You’d be better off buying torches from Home Depot, to be honest, but it’s more than worth stopping by here to learn and get ready for some fun days and nights.
Very very generous ppl awesome staff bomb products need I say more I love coming here
Similar places
Avenue Smoke Shop
Tobacco And More
Smoker''s Paradise
Michelle and Jasmine and the whole staff that work there are extremely kind and helpful! I’ve been going there for around a year now. I’ve been to other wild side smoke shops nothing comes even close to the great vibes you get at wild side on main st Ventura. I highly recommend checking it out the store is always stocked and they are beyond helpful there :)