Tobacco Zone, Inc

Review (71) 4.0

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  Becca Cochran

  5 months ago

  Went in and I never got a thing...guess I wasn''t special enough...🤷🏽‍♀️...will go else where

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  CHENITA KINLAW

  2 years ago

  Gina’s customer service was great. I know I took a while deciding what I wanted to purchase and she was very patient and I appreciated her kindness and input.

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  Jane England

  6 years ago

  Worst customer service ever!! Gave me the wrong stuff for my vape I bought there, tried to return it and employee lied saying she told me I had 2 days to return, which she didn''t. This woman had no knowledge of vapes and no business selling them when you can''t return. Of course I got upset, so she called the manager and he made an exception. She gave me my refund, but then would not give me my receipt. She walked away and began telling other customers my situation and I was getting on her nerves. I told her she had no business discussing my situation and if she would just simply give me my receipt, I would be on my way. I asked her to call the manager again and she said I''m going to call the police. She called the manager and he told her she was suppose to give me my receipt. She gave it to me and I didn''t have nothing kind to say after being threatened for doing absolutely nothing. She was the rudest person I have ever dealt with!!

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  Jerle Harrison

  4 years ago

  We entered the store, had a few questions but were unable to find an associate. Seems like it was about 10minutes but it was probanly 5. Pnce we were able to talk to an associate she was very polite and was able to direct us to the product we were not able to find . Of course tje product is excellent. Wish you had a larger bottle of " Margarittaville tequila".

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  Chana Lovey

  5 years ago

  Just called and they have THE WRONG person answering the phone. I called for my brother and his friend''s in Iraq for care packages. The lady was rude for NO REASON. I just hung up because Im trying to live right, but for that reason alone, i wrote this post and encourage you (reader) to spend your money at a business that knows how to speak to it''s potential customers.