Stogies

Review (286) 4.5

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  Ben Davis

  2 weeks ago

  I recently went in and was looking to buy a vape. I asked about one they had and it sounded like the flavor may be something I would like. How ever I don’t like lemon flavor. I specifically asked the attendant if it contained lemon. He told me that it does not. After leaving the store I took a drag to discover that it indeed had lemon in it. I don’t find myself wanting to send stuff back. But I asked him very specifically if it had lemon in it. So I felt as if I should go back and let them know. I explained to them that I could taste the lemon and that he had specifically told me it wasn’t in it. He then asked me if he could puff on it to verify. I said yes he did, then he handed it to the other attendant and she proceeded to drag off it and say the same. Then the explained they weren’t going to take it back and that I could have a 20% discount on my next vape. I said if I had been allergic to the lemon and had gotten sick from it do they see how that could be there fault. And from that I was told I can not expect the workers to know what is in the products that they are selling and that it is ridiculous for me to expect them to. I did end up buying another vape from them and throwing away the one they both decided to take puffs off of. I don’t understand why you should not be expected to know what products you are selling. I also can’t understand why you would not place the offer of the 20% off prior to asking to smoke on it. My answer would have been very different if I had known I was still going to walk out of there after allowing you to put both there mouths on it. All things considered just keep your expectations extremely low if buying from these guys

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  Richard Gangi

  3 months ago

  Always love going here. The staff is friendly, and knows their stuff. They always take the time to make sure you leave happy. They fired my girlfriend after like two days, and they still get five stars.

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  brian parra

  3 months ago

  I was looking for a quick detox liquid that I needed for the same day, I first called in and they helped me find the best product very kind people, and the product worked perfectly!!! Thank you guys honestly, saved me from being stuck at my other lame job lol!!

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  Steve “Steve-Z”

  8 months ago

  Someone is skimming cards in this shop! I’ve been to this location twice now and both times after someone has tried to use my card to make unauthorized purchases! I’m just now putting it together, but I’ve had to get a new card twice in the last few months, both times right after making purchases from this store. It’s sad because everyone there was always nice and helpful. That’s the only reason I’m giving two stars instead of one. I hope you find the person(s) responsible for this! In the meantime I’d stay away from this location.

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  Jake Hansen (Statefarm)

  4 months ago

  Just moved to Orem and found my go to shop already great prices and friendly helpful staff thanks guys!!!