Smokes 4 Less (Hopewell)

Review (79) 4.3

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  Katie

  2 months ago

  This location is fabulous! I love coming in to shop, and all of the employees are well-trained, friendly, and knowledgeable, especially LeeAnn! She recognizes me even with my mask on! I was living 50 miles away for almost three years, and when I would come up to see my parents I always stopped in because the prices (and most importantly the people!) are better than where I was living. I have since come back home, and I continue to make Smokes for Less in Hopewell my go-to for cigarettes (and sometimes lotto if I’m feeling lucky). LeeAnn is always so sweet and pleasant, even when it’s busy. She is an absolute sweetheart to everyone, is the master of multitasking, and she knows her customers: she knows what they want, and consistently provides exceptional service with a smile! I don’t know how she does it: I know how hardworking she is, and I know how hard retail can be, but I always leave in a better mood because of her! Kudos to whoever hired her, and please do whatever you need to do to keep her happy and running the show! Thank you to LeeAnn for making my day every time I come in! See you soon!

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  Samantha B

  3 years ago

  lightskin guy with undercut and manbun with beard was extremely rude worst service ever in this branch after waiting in line to buy a drink from the cooler he asked me to step aside so he could help his "tobacco" customers first! absolutely terrible business! i would rather go somewhere else and pay more than be treated the way i was in this store today! unacceptable. i will be doing research as to where i can file a more formal complaint. also pretty sure the second of the 2 customers he took while i "stepped to the side" he didn''t ask for id from.

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  Marcella Gramuglia

  2 years ago

  I have been a customer for years. LeeAnn always tries to have my particular product in stock - vibe original. I have been in line multiple times with someone ordering 80$ lottery tickets one at a time! She is the most patient and pleasant worker I come in contact with. She never gets flustered and devotes all her attention to the person she’s dealing with! She’s a blessing and you are very lucky to have her!

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  Victoria Williams

  2 years ago

  Always a pleasure going into to Smokes for Less - Hopewell. Leann is all about customer service from start to finish. She’s always upbeat and positive, helpful beyond measure. Her interaction with customers is reminiscent of a previous era. She takes the time to talk to people during that small window. Then she sends you on your way with warm wishes for a great day and/or weekend. Her energy is contagious - I always walk out of Smokes for Less - Hopewell with a smile on my face. That level of customer service is something money just cannot buy, and the reason why I frequent the store.

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  Dawn Pelatti

  2 years ago

  Great Place!! I never have or had a problem with their service. Everyone is always nice and friendly. Lee Ann always greets with a "hello and how are you?" The same with the others that work there, I just don''t know their names.