Smoke Shop Vail Ranch

Review (142) 4.3

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  April sampang

  3 months ago

  Best smoke shop in town! The customer service at the shop they go on and beyond the call of duty. If you have special request, they’ll do everything possible to accommodate in finding your products that you request. It’s conveniently located and parking is fabulous.

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  Molly Mielke

  6 months ago

  I went here for the first time to buy more kratom. She said it would be $45 but my card was charged $68. That was only for 300 capsules and the one down near my house sells the exact same brand for 500 capsules for $65 so I would not have bought them. 🙄 I don’t recommend this place at all. I’m sure that I wasn’t the first person they did this too. ***Update, I asked for the price of the 150 capsule bottle and you said it was the same price. I said $45 for half of the capsules, no way. You LITERALLY said $45 to me and charged my card $68*** DO NOT GO HERE. You cannot even see what they are typing in until you have to press your PIN code. That’s stealing.

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  Kevin Romero

  a year ago

  I bought a "cookies" pen here for $27 on Sunday because that was the "best" one they have because the other one was "bad" . The pen only lasted till Thursday before it killed itself. Wasn''t that even good of a pen anyways the piece that holds the cart fell of constantly and the wire ended up falling apart entirely. Save your money and go somewhere else.

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  Adi Elias

  a year ago

  Over priced.. but that’s ok.. I bought this cigarette tobacco I get home trying it and it’s dry/taste is horrible..she won’t take it back with very aggressive attitude, her reason was I don’t know you..!!! Then found out that you can tell the date that it was made from the bar code below.. I’ll let you have fun with that one..

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  Dayna Grimes

  a year ago

  I purchased a product only to find out after I got home and opened the package it was expired by several weeks! I immediately tried to return or exchange and was told that they don’t take opened products, but it was expired! The store owner said Exp 12/1/2022 didn’t mean it was expired. She said it meant that is when the manufacturer issued it and it could remain on the shelf for longer. She showed me other containers on the shelf with the same expiration date (obviously not selling.) I called the manufacturer who told me the store owner lied to me and that in fact the product was expired. The manufacturer offered to replace it for free as long as I ship the expired product back to them. Anyone who shops at this store always check expiration dates! I asked for a refund and was concerned about getting sick. She refused.