Smoke N Vape [Tobacco-CBD-Cigars-Kratom-Water pipes]

Review (144) 4.8

• 

  Jake Tierney

  a month ago

  Cashier was very friendly but the owner got weird when i asked if he had a specific rolling paper. Didn’t have’em, no big deal so i got something else just fine. Then he was saying he doesn’t have room for that product (lil weird, whatever) and when i was leaving i heard him saying how he doesn’t want people complaining about variety. Won’t be comin back

• 

  Stevie Hughes

  2 months ago

  I was really excited for a new vape store to go to that was closer to home. I got 2 Tyson vapes, the one died within 3 days and wouldn’t recharge - a known issue for the Tyson vapes. The lady at the counter told me “it worked when you left so it’s not our problem” and wouldn’t even offer a discount or replacement. That is not customer service and definitely not a way to keep customers coming back, which I will not be. Save your money and go some place else that cares about their customers.

• 

  Peter Faiss

  a year ago

  Around 10:30 today I came in for the first time. I don’t remember the woman’s name, but she was great. She noticed I took interest in some pieces and unlocked the case for me and answered all my questions. In the five minutes I spent there, she helped me pick out this little water pipe and add catcher setup. Beyond the typical good customer service, she genuinely made sure I knew what I was looking at and buying. I’m very satisfied with her assistance and what she helped me pick. Thanks again and I’ll be back regularly enough to get her name.

• 

  Gabby Morgan

  3 months ago

  I love this shop. Austin is so kind and helpful ! Such great customer service. I will definitely be coming back Smoke N Vape in West Chester PA !!

• 

  J D

  2 weeks ago

  The lady that works here is always rude to me for no reason. Takes up this annoyed tone with me and acts like i''m an inconvenience. Just very unfriendly all around