Rise N Vape Smoke Shop #6 -West Palm Beach

Review (20) 3.2

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  Daymar Zanders

  a month ago

  If I could give them a “0” I would. Went inside to purchase 6pack Raw Cones… got to my destination and there were only 4 in the pack, also their Vapes are sketchy mine went out after 1 day. Never had that happen. Save yourself the frustration. THEY ARE con-artist.

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  Alesha

  5 months ago

  Very clean store, has LOTS of different e-juices to choose from, tons of different vape mods and pens, gummies & rolling papers. I''ve stopped in a few times to purchase e-juice and decided to buy a new vape mod. I went with the Vaporesso Solo. After a couple weeks of use the tank glass broke. I went back into the store to see if they maybe had a replacement I could purchase and they did not. An employee Ben assisted me and wrote my information down and said he would order a new tank and call when it arrives.... I''ve been in since to purchase juice and it''s been a couple MONTHS and no tank... Since the first day I walked into this vape shop I was greeted with an attitude by a young woman named Megan. She had terrible customer service skills. I don''t think I''ll be visiting this vape shop ever again. The shop is new and looks amazing but the customer service, compassion and genuine friendliness just isn''t there. Forum Vapes is smaller but also has all my needs. The customer service is excellent and when they say they''ll order something for you, they mean it and DO IT. I prefer quality over quantity. To the owner and management: leave your Orlando attitude in Orlando! Palm Beach county is a completely different animal. Train your employees on customer service because the store is lacking major kindness, honesty & courtesy.

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  Richie Stewart

  6 months ago

  Sold me a piece of junk vape that says short circuit. Tried to return it less than 10 minutes later and it''s my fault. Highly doubt not recommend.

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  Meme Lamear

  a year ago

  Ok let me start by saying I usually don’t write reviews on a establishment unless it is warranted…The time it takes to write a review means you either was very dissatisfied or very satisfied And I am very very very satisfied !! I’ve been coming to the store for a couple months and I truly love it each time that I’ve come you have always had what I needed and the prices are right most of all the service I received. The store manager there Essy is amazing always so sweet and pleasant quick to help and very knowledgeable if it’s something that she doesn’t know we look it up together and figure it out. I work in Human Resources in the hospitality business and she does everything we train our employees to do it’s always a pleasure coming in I would hire her to work for me but who would give me the 100% customer service when I come in so with that being said thank you rise n Vape for having such a great store and amazing staff member she deserves a raise she is earning it !!!

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  813jleeg

  a year ago

  This review is for Ms. Latrell for having excellent customer service coming into the store I seen her doing her duties ,feeding the animals ,cleaning ,making sure the store looks organized nice and neat. This is what customer service is about making sure all my needs were met and just because of the customer service I bought a couple extra things thank you .