Richmond Liquor Tobacco Outlet

Review (80) 3.4

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  Laura Ashe

  2 months ago

  Worst place. Bought 2 Mr Fog switch vapes and one didn’t worked. Went back and the blond chick asks me did I buy it in the store or through the drive through. I said drive through. She’s gonna point to a sign hanging above the registers that says they don’t do refunds and aren’t responsible for things they sell through the window. I’m like wow. Didn’t you get the vape from inside the store and hand it to me at the window? She tells me that she is the owner and can do whatever she wants and if I don’t like it, I can leave and never come back A customer is standing there listening to this and says she is a real B word. Yep she sure is!!! She then throws him out the store. And yes she hasn’t always ID minors.

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  Christopher White

  4 weeks ago

  Store deserves negative five stars, wasn''t in the store but a few minutes looking at the disposal vap''s, store clerk asked if I was ready to checkout, told him no not yet and was told I needed to leave the store then. Won''t be stepping back inside this place ever again.

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  Carolyn Inman

  5 months ago

  Bought a bottle there that the shelf priced at $79.99 but it rang up on the computer as $89.99. I showed the cashier that there were no shelf labels around with that price and that we came there because of the price but he said he couldn''t do anything about it. I suggested he change it before someone else makes the same mistake. I believe the owner heard all of this and still no offer to correct the error.

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  olivia arthur

  6 months ago

  Great environment! Employees are like family! The blonde lady is always extremely helpful and makes sure we’re are taken care of. Will not go to any other store!

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  melissa bryant

  2 months ago

  Bald older man is rude every time! Other employees are AMAZING! He makes me not want to go back