Hilltop Tobacco Shop

Review (66) 4.2

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  Natalie Donat

  6 months ago

  Always really nice to me. Today he let me exchange a disposable because it didn’t work out of the box. I did have my receipt. He checked it out and couldn’t get it to work either. Recommended testing them in the store next time just so it doesn’t happen again.

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  Carlos Aguilar

  9 months ago

  First, the man at the counter was on his phone. Never once greeted. He didn’t want to be bothered. And I was the only customer in there. Buy a piece and some swishers. Swishers were fine but the piece was broken from the bottom. I go back inside 2 min after I had just bought it and he claims I just dropped it, and that it was fine before and laughs. I should’ve checked it while I was inside but I didn’t think I had too. Do not come here to buy a piece. Not worth your money. They sell you rubbish. This happened on 4.13.23 at 3:25pm

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  Jennifer Mueller

  8 months ago

  Best customer service I see in col. Hrs and Hilltop out of all businesses. I’m in every week and what a friendly presence in that shop!!!

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  Jessica Torrez-Jerkovich

  2 years ago

  I like this shop. They offer pretty much any tobacco or vape you could want. I don''t know much about the some items that sell, but Saad is quite helpful and explains any questions you may have. He bases his suggestions on what you prefer, such as the e-cigarette flavors and brands. I told him I preferred the Swift over the Loon because the Swift wasn''t quite as harsh in menthol. He suggested a mixed berry that is a little sweet to me, but it wasn''t bad. I think that the management should have a second employee. I rarely see stores that don''t have at least 2 employees to give breaķs, lunch and especially closing. This store is in a little strip mall and convenient for other shopping.

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  Briget Murphy

  11 months ago

  Love Saad... Only reason I go to this place because of customer service