Fatty''s Smoke Shop

Review (289) 4.3

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  John Picapiedra

  4 weeks ago

  Best shopping experience for all your needs in San Marcos. Friendly employees, great glass collection and they replaced glass i bought that broke on the way home! Make sure to make use of their BOGO(buy one glass, get another for $4.20)ends on the 31st of December

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  Aramas Mahrous

  a month ago

  The employees and manager that work here know almost nothing about the products they sell. Every time I''ve had a question or ask for a recommendation, the answer is usually an "I don''t know". The past three times I''ve gone I''ve specifically asked for a non-menthol product, every product they''ve recommended I buy has always been a menthol product. Any time I''ve asked for a certain type of coil, they''ve gotten me to buy the wrong one, I''ve had to take my own could there and compare them myself to get the right ones. The manager even tried the vape he just sold me after I told him it was menthol, he looked me in the eyes and then lied to me and himself stating that it was not menthol, when it indeed was. Just terrible customer service. So much wasted money and time. I''m taking all my future business to Connoisseur Smoke Shop, the employees at CSS actually know what they are talking about and have never steered me in the wrong direction. The manager at CSS is also actually knowledgeable about the products they are selling and I get a better customer service experience there anyways and the manager doesn''t lie to his customer''s faces. Edit: You did lie, you hit the vape and said it wasn''t menthol, when it was. Your business is bunk, you and your employees are not informed. Taking my business elsewhere where they know the difference between menthol and non menthol. It''s okay, you have a lot to learn about vapes and customer service.

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  Guitar Pro

  2 months ago

  First of all we LOVE Brandon.💯 He is very helpful, even while being restrained due to out of stock vape juices constantly. He answers our questions with kindness and always goes the extra mile to help. Unfortunately, stocking 6% and even higher juices never gets resolved. It is not Brandon and the clerks fault. Brandon gets 5 stars ⭐⭐⭐⭐⭐ We frequent the store every month to get vape juice. Unfortunately, they don''t restock common Smok coils and 6% juices in their Coastal Clouds, Naked 100, and Esco Bars non-menthol flavors such as any tropical or fruit flavors. We have bought all these flavors out over the years & we''ve bought hundreds of dollars (even though some were produced in 2019). They can only reorder what''s in the warehouse, yet they never reorder for this stock. Now we can''t get anymore of these flavors and we will have to go back to online and Uber to vape shops. Please pay attention and build up your vape juice collection with brand names and not cheap coil destroyer juices.

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  althea rice

  3 months ago

  I’ve been to this shop many times in the past two years. The employees are super nice and friendly and help me find new good flavors but yesterday I tried the two vapes out in the store that I got and they worked fine but after a few hours of hitting one of them it started to not hit smooth and is burnt. And I wanted to go in today and exchange it but they didn’t even give me my receipt like they normally do.

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  KGPThaPoet

  a year ago

  Great Deals Great Service large variety of products to choose from If you go here check in with Duke he''ll get you right!! Definitely stopping here again