Crazy Smokes
Contact Info
Opening Hours
| Monday | 8:00 AM – 12:00 AM |
| Tuesday | 8:00 AM – 12:00 AM |
| Wednesday | 8:00 AM – 12:00 AM |
| Thursday | 8:00 AM – 12:00 AM |
| Friday | 8:00 AM – 12:00 AM |
| Saturday | 8:00 AM – 12:00 AM |
| Sunday | 8:00 AM – 12:00 AM |
Review (90) 4.3
Excellent customer service and professionalism, I was in today when a fellow customer was berating the gentleman behind the counter Zach, even though he was doing everything he could to help her, his attitude in dealing with the blatantly disrespectful customer showed his maturity and restraint that I do not have myself, I see she wrote a negative review on here and I wanted to do my part in shedding some light on the actual encounter that took place. I would 10/10 recommend this store to anyone who would like to support a friendly and local shop.
Been here multiple times and every employee has trouble understanding what you ask for, I''ve asked for several popular brands of coils I have 13 different tanks and they don''t have any of them , they always say "can I see" or what size is that, lol ,sub ohm coils don''t have sizes. They are brand specific and they have no clue what brands they have or any clue on vape products in general, the only reason they are getting 2 stars ⭐⭐ is because they are friendly otherwise it would have been 1 star ⭐
Best tobacco store in Boone hands down! Will never go to another store in Boone again, this place has it all and beats prices on every store in town. Moe is an amazing manager with great employees and makes everyone feel welcome and at home, extremely knowledgeable on all his inventory. 11/10 experience every single time!
The second star is for the good service I’ve received in the past. Frequent customer. I returned a product the last time I went in because it had a one year warranty. I was told I could refund or swap out and chose to swap out upon the promise that I could bring it back again within the year warranty. I went in this morning and Zach was there. He told me he couldn’t do that but I could come back in an hour. I told him I couldn’t could he contact whoever needed to approve it. He called Mo who said it was too far out - the receipt is for October. I still have it with the one year warranty. He yelled ‘HIS WORDS NOT MINE!’ When I said I understood but was disappointed at the customer service then tried to serve another couple that came in behind me because he didn’t want to ‘deal with it’. Horrible customer service.
The owners and employees are really nice. They have a large selection of just about anything you would be looking for in a tobacco shop. Their prices are pretty good. Similar to other tobacco shops in town.