Cloud Heaven Smoke & Vape

Review (76) 4.3

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  thenamejenny

  a month ago

  First review did not go through- ignore any reviews talking about a not so great woman bc I don''t believe that person even works here- I asked. This establishment has a VERY DEDICATED HARD WORKING dude who provides excellent customer service (managing multiple customers at the same time/builds report with customers/efficient/knowledgeable/patient/calm temperament/kind/knows the products sold) and he works weekdays MOSTLY I believe. The owner is super kind and knowledgeable as well and obviously knows how to manage a store and his staff. Items are priced well here and are high quality. There usually are not smoke shops that have deals on CAKE BRAND CBD VAPES. They have everything whether you smoke tobacco or CBD. And you can find any pipe here too (like I found a sphere hash pipe) but BE WARNED quality customer service does not mean "supports illegal stuff" so if you get a pipe like that it better not be for illegal smoking bc your ID info is given to police bc smoking m*th or other (idk the weird stuff?) Isn''t associated w anything cool so don''t mess up their business ok? it''s following the law AND supporting counter culture at the same time that makes Cloud Heaven especially professional. More about products- I can be a lofty shopper and everything in the store I wanted costs me less than $60. I work in the area and this is my go to shop now for my tobacco and gifts for my strange pals :)

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  Jeffrey Richardson

  4 months ago

  They lied to me about their product …. I went in and purchased thca product and it was delta 9 product in the thca jars

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  Catherine Potter

  a year ago

  Only went twice, never again. First I was charged $16 for the item I bought, the second time I was there, there was a different employee working and I was charged $22 for the exact same item. Both prices are absolutely ridiculous upcharges compared to shopping online. Scummy place, I recommend Vapor Max instead.

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  J L

  2 years ago

  This place is the best smoke shop in the area because of who they hire, they have some of the best products too. I go there all the time now and it''s because the staff is so easy to talk to and they find me what I need, and more. If the owner is reading this you need to give the guy who calls himself Aladdin a raise, I''m not joking. The rest are good, but this dude was born to sell. He alone has gotten me to spend 50% more each time I enter the store, and its not pushy or forced. He''s one of the smoothest salesmen I''ve ever dealt with. If I''m not interested at the time, he doesn''t harp it. Personality is fit for sales. He is one of your biggest assets in that store. If you''re looking for anything smoke/vape related, this is your spot.

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  Savannah Drews

  a year ago

  I used to love coming here and go out of my way to buy from this shop. However, there is this one lady who works there now who is just SO RUDE. She always seems mad that someone is there trying to purchase something and makes me feel rushed and uncomfortable. If you walk in and see an older heavy set lady at the counter, get ready to feel like you are the biggest inconvenience of her whole day. I found a new store because of this one lady, she is that rude and shouldn''t be working there.