Cloud 9 Cigarette, Cigar & Vape shop in Brentwood
Overview
Contact Info
Opening Hours
| Monday | 9:00 AM – 9:00 PM |
| Tuesday | 9:00 AM – 9:00 PM |
| Wednesday | 9:00 AM – 9:00 PM |
| Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 10:00 PM |
| Saturday | 9:00 AM – 10:00 PM |
| Sunday | 9:00 AM – 9:00 PM |
Review (125) 4.1
Outstanding service!!!!!, called in to ask for a certain item, and they had it ready as soon as I got to the register 👍🏾. Couldn’t be more pleased.
I’ll take my business somewhere else there’s like three of the cloud 9 around the area. It’s like the third time I came inside to buy something and instantly felt like a bother! The fair skin lady with red hair always on the phone but can’t even greet her customers. I get it people have bad days but damn everyday is bad for her hahaha
You need stop buying from this place, they be selling burnt vapes, how come after 5 hits is going to taste burnt, and when you go try a get another one, they won’t change it, it Could be a proveedor fault but they can report it and get a refund as well, and at the end of the day it’s not about money it’s about how they make business, because if a seller doesn’t even try to solve a costumers issue that’s a problem. If you see this, the guy who works/owns, he’s chill.
The customer service is really bad . they dont make you feel welcome and they always give u a hard time . the women look like they always high . i brought my family and they didnt feel comfortable at all . last time im shopping there . they need to stop selling to underage to ive seen my sibling go there and buy stuff even when hes 16 years old. They always making a scene to when they give u a hard time is not even professional at all. I reccomend going to vape escape on Suffolk ave its way better and the customer service there is 100% better and they have better prices
Similar places
Nesconset Smoke Shop
Smoke Hub Cigar
XPRESS Market/Kristy’s smoke shop
They don’t stand behind their products, I purchased a product that THEY recommended, (which was pricier than what I normally get) as it would “last longer”, it worked for a week and a half and it stopped working, all I asked was for them to give me a discount on a new one, they refused... So I disputed it with my bank and got a full refund! So I guess I won anyway, but they still suck as a business.