Big Smoke

Review (156) 4.5

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  Brian Smyth

  3 weeks ago

  Nice friendly staff, great prices

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  Theresa

  3 years ago

  Their selection is very limited. The store looks pretty empty and lackluster. The employee working was a sweetheart very kind and courteous and when I ended up having to take a call I just wandered around the store and she didn''t give me any dirty looks or attitude for doing so she was very polite and understanding about it. Had there been a better selection I would have given 5 stars...

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  Paula Brown

  a year ago

  I got what I needed for a great price. The two ladies behind the counter were very helpful. They are a whole lot cheaper than the grocery stores. I''ll be coming here all the time.

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  Dane Kordopatis

  2 years ago

  Somehow, I was charged twice for something that cost over $20. When I showed the store manager my account statements showing two transactions for the same price on the same day, rather than either giving my money back or providing the items that I paid for, he told me he’d have to call me back the next day. When he called me back, he said that he was unable to find the amount even though I had shown him my accounts and the money missing. Highly questionable business decision to not choose being $23 behind on your till and keep a customer that spends $100 a month at your store and instead screw your customer over and lose their business entirely.

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  Krystal Lettau

  4 years ago

  No matter what I have bought there it has failed. Every single time. They are amazing at selling defective product! The customer service there isn''t even worth one star. Rude and honestly I don''t know if they even know the meaning of customer service. And don''t even get me started on the better than thou attitude.