Alcosta Smoke Shop
Contact Info
Opening Hours
| Monday | 8:30 AM – 10:00 PM |
| Tuesday | 8:30 AM – 10:00 PM |
| Wednesday | 8:30 AM – 10:00 PM |
| Thursday | 8:30 AM – 10:00 PM |
| Friday | 8:30 AM – 10:00 PM |
| Saturday | 8:30 AM – 10:00 PM |
| Sunday | 8:30 AM – 10:00 PM |
Review (30) 4.1
The only good worker here is the owner and his family when they occasionally came in. The new lady is too lazy to get up and pick up the phone, too lazy to double check if products are out of stock before saying they are and is rude and unpleasant. Haven’t gone to this smoke shop in 3 months specifically because of her, hopefully she loses her job soon so i can delete my review. But until then this place deserves 0 stars. Don’t waste your time or bother going into this place, you’ll end up going somewhere else anyways.
Terrible humidor for cigars. This place should stick to Swisher sweets and black and milds. Nothing worth the price offered in any of the cigars and very lackluster customer service. Do yourself a favor and take the trip to Danville cigars. For a better selection and a nice lounge
Visited this location while on a business trip to the area. There are several smoke shops in Castro Valley, but this one was by far the best. Customer service was excellent and store has a variety of products to include clothing and accessories available for purchase. I recommend this shop to anyone in the area.
Came by early Sunday evening. Was greeted and assisted by the gentleman working at the counter. He had great customer service and was very helpful. From snacks to novelties, I was able to find what I was looking for with ease. Definitely better customer etiquette than other places I’ve been to.
Owner is a good guy been going here for a long time. Recently this new bigger lady got hired and this place has gone downhill very quickly. Don’t waste your time going into this place Also she has the most pissy attitude ever, perfect example of if you don’t want to work somewhere you shouldn’t! I’ve taken my business to Trophy’s down the street and can say i am much happier with the experience. Highly recommend the other smoke shops in town avoid this place.