5 Star Tobacco & vape
Contact Info
Opening Hours
| Monday | 8:00 AM – 10:00 PM |
| Tuesday | 8:00 AM – 10:00 PM |
| Wednesday | 8:00 AM – 10:00 PM |
| Thursday | 8:00 AM – 10:00 PM |
| Friday | 8:00 AM – 10:00 PM |
| Saturday | 8:00 AM – 10:00 PM |
| Sunday | 9:00 AM – 9:00 PM |
Review (113) 4.4
Poor customer service. The cashier checked how many cartons they had left in stock and said we can only sell a maximum of one. Why? We called ahead to confirm inventory but they didn''t warn us that they would only sell us 1 carton. Waste of a trip. Went down the road and bought as many cartons as I wanted... Smh
Asked for a pod for a specific device they sell for my partner(the person literally looked at the box of the device to make sure it was correct), and when he went in to exchange it (unopened) they told him to F off & that he shouldn’t have someone coming in to do his shopping. Extremely rude customer service, and won’t be going again. If you’re worried so much about loosing money from an exchange you should really go into a new line of business.
I’ve been trading here for over two years. They have a wide selection and great customer service. I’d give 6 stars if I could!
Terrible customer service . We called in ahead to verify stock and confirmed they have 3 cartons. He said the policy is that they will sell 2 but decided he only wanted to sell 1 to us. Support any other business.
DO NOT SHOP HERE. THEY WILL STEAL YOUR CREDIT CARD INFORMATION. POLICE NOTIFIED. I went in a few days ago to buy a vape device, instead of having me insert my card into to the POS, the employee told me that the card reader was down and he had to charge it with a different card reader behind the counter. He proceeds to bend down so that he was out of site and stays down there for at least 1.5 minutes. When he was finished he gave me my card back and said “it looks like the card system is working again so you can go ahead and insert your card yourself. Fast forward a few hours later….I started getting charge alerts from my bank ( I didn’t see the alerts until 30 minutes after the first fraudulent charged was made) from Walmart which is right across the street from the vape shop. They were going to multiple self checkouts and buying random items. I want to note that my purchase at the vape shop was the only purchase I made on that specific card in the last 5 days. It turns out that someone cloned my card and made fraudulent purchases totaling over $2,200 in the matter of 30 minutes. Cops are involved and I’m assuming an arrest will be made soon. I know businesses can’t control what every single employee does but the person who rang me up was one of the owners. Don’t risk it and stay away from this place.